General Customer Questions -
How can I contact Customer Service?
You can contact the Book Farm via:
Phone Toll Free - 1-866-744-8093 or locally (937) 783-8093.
Fax - (937) 783-8254
Email- WeCare@TheBookFarm.Biz
or U.S. Mail -
The Book Farm, Inc.
210 Lazenby Street
Blanchester, OH 45107
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Can I have multiple librarians each log on from separate locations and order under one purchase order?
Yes, if you'd like all the orders to be invoiced together add that information in the special instructions window during check out. We will combine them before sending them to the warehouse for processing.
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Can I pay with a purchase order?
Yes, when checking out choose the pay with purchase order option from the list.
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I can't find the book I'm looking for.
Try the advanced search option listing alternative ways to search or call our toll free customer service line by dialing 1-866-744-8093 Monday - Friday 9:00 am to 5:00 pm est.
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My Shopping cart did not save when I left the site and came back another day, why?
To save or retrieve a shopping cart you must register and log onto the web site. Use the "Sign In" window to the right on the main Home page.
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What is standard shipping?
Standard shipping on all Book Farm orders is 6.5% of the order total.
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How do I get Free Shipping on my order?
Free shipping is offered by either your sales representative or your sales coordinator. You may enter your free shipping coupon during the check out process. If you have any questions please call customer service toll free 1-866-744-8093.
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